This is a collaborative post. If you are a small business owner – I am, I jointly own a zero waste shop – you know how much work and juggling things around goes into organising and running a business, pretty much on your own. Often, small business owners try to do all, and I mean, really all of it. Then, of course, with time, they realise, that it’s impossible to handle everything on your own and some aspects of the business needs to be outsourced. For example accounting, PR and marketing, or call-handling services. The latter is a lesser known …
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